| We were entirely satisfied with ATS customer service and pricing. It makes sense. - Michael from Parkville, Missouri | |
| Looked everywhere to rent professional video equipment and ATS was the ONLY ONE with the equipment and pricing I was looking for and with congruent deposits. Thank you, will always rent from you! - Zeke from San Diego, California | |
| My daughters 13th B-Day was a big deal for us, and we wanted it to be special. Since I am a single Mom on disability, this was a hard thing to do affordably, but we found ATS rentals online, hung a sheet on the side of the shed, and hooded up a tent... for a group of teenagers, it was a night on the town, a really big hit, and even though we spent half the night in the ER with an injury, because we weren’t charged for the weekend, the girls were able to do it the next night! ATS Projector saved the party! - Jenifer from claremore, Oklahoma | |
| This was the worst company I have worked with. Was promised my projector for a business meeting. When ordering was told to order it for the day of the meeting. Our meeting started at 5:30pm and the equipment arrived at the delivery site, not our meeting site at 5:35. Had to go buy a projector on the way. Called earlier in the day to inform them that the equipment didn’t arrive, was told they would call back after speaking with UPS. Sent an email and called after the meeting and was told sorry the cost is your responsibility because they can deliver until 7pm, that it is written in the website. There is no where in the contract that states they can deliver up to 7pm. It only states guarnteed delivery, what a joke and rude staff. - Debbie from Howell, Michigan Reply Comments: We’re really sorry the equipment didn’t arrive in time for your meeting. We always recommend having the equipment arrive the day before you will use it, and we don’t charge for the day it arrives. We didn’t communicate that clearly to you when you ordered, and we apologize. | |
| Love your prices. Love your customer service. A++ - J R from Pittsburgh, Pennsylvania | |
| The hotel was going to charge us hundreds of dollars to rent a projector for a 10-minute slide show (it was Sunday, and they would have to pay a union worker to set it up and operate it). ATS charged us $145 including shipping! And when we ran into technical trouble (one of our guests inadvertently kicked the cord and caused a power interruption), we were able to call the 24/7 customer service on a Sunday morning and the tech walked me through what we needed to do to reset the system and get it working again. Also because of the UPS system we could have the projector sent to one city and ship it back from another city. I’d recommend ATS without reservation. - Helen from Owings Mills, Maryland | |
| The premiere of our independent film was a huge success. Over 150 people were able to enjoy our film thanks to ATS. - Susan from Springfield, Massachusetts | |
| By far one of the best rental experiences we have had. - John from Fort Myers, Florida | |
| Now my nephews know what a drive-in movie feels like. - Max from El Paso, Texas | |
| Camera came in immaculate condition! I had so much fun! Everything worked the way it should have! Everything came in pristine condition. You guys are a group of some of the nicest most helpful people on the planet! Thanks again! I’m one happy customer. :) - Josh from Fayetteville, Arkansas | |
| We used your rental services for the first time in 2009 and were so impressed that we came back to you again for help with extra cameras that we need for our busy season in 2010! The customer service was excellent, friendly and helpful and the cameras came as expected in excellent working condition. Thanks for providing a great and much needed service! - Jamie from Arvada, Colorado | |
| Rip-roaring, full screen, slumber party success! Thanks. - William from Grosse Pointe, Michigan | |
| You might make clear to customers that they don’t ship with remotes. Fantastic - they were used in a theatrical production. perfectly clear, quiet and glitch free - easy to match to each other too. This is one of the most "with it" companies I have ever worked with. The service was extremely prompt and helpful - also friendly and understanding. - Steven from Bloomington, Indiana | |
| To put it right, ATS Rental is the very best that you can find out there. Their service is very very excellent and rental prices are the best that you can find in the entire USA. I live in Durham, NC, have a wedding video business, whenever I need back up equipment, I would rent them from ATS Rentals. The equipment are always in excellent working order and the execution of dispatch is always timely, everything is arranged so that you just pack the equipment after use and take it back to the carrier for return to ATS, No problem. I like to mention the customer service team, they are very customer oriented, they listen to you, they help you and are very professional. I look no other place but ATS to help meet my video needs. I highly recommend the world to ATS to help meet their need. Look out! I will be renting backup equipment this week again, as I am doing the video for a funeral service. - Theodore from Durham, North Carolina | |
| I rented the Passport Portable PA and the wireless label mic for our outdoor German style rottweiler show and I am delighted to say that it was very easy to use, the sound was great and we will definitely be renting from you again next year. Good job on keeping everything simple to use, to return back (even including the tape to close the box up) and your service is top notch. Thank you. - Lala from WAXAHACHIE, Texas | |
| This is awesome! I saved my company lots of money. - Lorie from Hilliard, Ohio | |
| I want to just tell everyone what a great company you have. The rental process is quick, the projector got to me on the date promised. Everything was there with detailed instructions... right down to the return label and tape to close the box. The equipment was well taken care of and came in perfect condition. I had delayed my order was working under a time frame for a holiday party... so I had a lot of questions. The live chat was great as I got all the information that I needed right away. I already have recommended you to friends and I will be glad to give this company recommendations in the future! I will definitely be renting from them again. THANK YOU :~) - BONNIE from LINCOLN UNIVERSITY, Pennsylvania | |
| Service was great, communication was great, and the process was great. Another very satisfied transaction! Thanks ATS! - Bob from Collierville, Tennessee | |
| Yes. Outstanding on the shipping! The equipment really made the night a success. Very professional and kind. Product was in great shape and easy to use; instructions for use were excellent. Thank you very much! We will recommend you to all our friends in the future. - Kimberly from St. Peters, Missouri | |
| We were very impressed. It was exactly what we needed, when we needed it. - Dana from Fredericksburg, Virginia | |
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Everything came on time, telephone service was wonderful, and the equipment worked perfectly.
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