Comments from ATSRentals.com Customers

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For the second year in a row, we have rented a camera from ATS for the week-long service trip we take to Northern Michigan. Both times have been fantastic interactions. The camera arrives exactly when expected and the ease of return makes the rental even that better.

It is nice to come across a company that actually delivers what is promised, and for a reasonable price.

Thanks again. Look forward to renting again next summer.
- Mark from Chillicothe, Illinois
 
Big big thanks! I rented a Viewsonic Pro8500 Projector and Interlink VP4910 Remote for a can’t-mess-this-up presentation for 125 people on a Saturday. ATS sent me the projector a day early for no extra charge so I could do a dry-run. All the right cables for my laptop were included, and the remote worked from 50 feet away. Presentation pulled off like I knew what I was doing. Popped the box right back in the mail on Monday, and voila, rental experience completed perfectly. ATS is now my go-to for any future rentals.
- Ruth from Springfield, Missouri
 
I ordered lens and was shipped by UPS ground. After realizing that the lens was not going to make it on time due to shipping carrier issues, Kelsey called me and informed me that they will ship another one using overnight shipping.....and they did. Thank you so much!!
- joshua from Silver Spring, Maryland
 
This shot of Quad Mom in Yellowstone National Park last week wouldn’t have been possible without the Canon 600mm from ATS and my 5D III.
- Harold, via Facebook
 
Whenever I need to rent gear, I use your company. I like that you actually have people that answer the phone when you call and your gear has always came to me on time, clean, and in working order. Thanks!
- Amber, via Facebook
 
ATS Rentals made the whole experience of renting surprisingly painless. We rented the InFocus IN36 XGA Projector for the weekend for a party, and it was a huge hit. The ease of returning it was probably the best part. Just put it back in the original box, slap the included tape on it, slap the included label on it, and drop it off at the nearest UPS-serving mailbox place.
- David, via Facebook
 
Had a perfect experience using the Nikkor 24-70 lens we rented. I took a picture of Rachel, owner of Beloved Images Photography, using the rented lens. We LOVE it! Can’t wait to purchase one of our own. In the meantime, we’ll rent again.
- Vicki, via Facebook
 
I had placed an order to reserve my equipment and realized that I ordered the wrong item. I started a customer service chat and Kelsey was able to take that item off and replace it with what I had originally wanted. Thank you SO much! Customer service has always helped me quickly and efficiently!
- Billie, via Facebook
 
Thanks AS for making my photo shoot a success!
- Elmer, via Facebook
 
I was a die hard Calumet consumer. Then we all know what happened. Even though they are supposedly coming back, there is no way I am going back after my experience with ATS. It was seamless. They understand the importance of service.
- Mark from Glen Ellyn, Illinois
 
BEST rental company by far! Even when I am late-night ordering and mess up not one, but two orders
- Heather, via Facebook
 
I just wanted to send a HUGE thanks to ATS rentals for saving me this weekend!! I never write reviews, but I feel like I needed to share my experience! I purchased a 6D direct through Canon over a month ago that turned out to be defective and had to be sent in for repairs. With wedding season in full swing I turned to ATS to rent a 6D for this past weekends wedding! I have used them several times before and have had nothing but great experiences! So looks like Canon dropped the ball on the repair and ’’will try’’ to get my gear back to me by this weekend. Well I am due to return my ATS rental today, so I called up ATS and explained my situation. They were able to extend my rental for another week to cover both weddings I have this coming weekend! The charge was minimal and I literally didn’t have to do a thing! They took care of rearranging the new return shipping date, and even emailed over a new receipt showing the change before we even hung up the phone! Thank you guys for taking care of me! Ive used a few of the other ’’top’’ rental companies in the past, but between their amazing prices, my previous rentals through them, and now this…. ATS has won me over! You have a life customer here!
- Brian from Boston, Massachusetts
 
long story short…. ATS saved me BIG for this coming weekend!! My new 6D had to get sent in to Canon for repair, so I used ATS to rent one for this past weekend. Looks like Canon dropped the ball on the repair so I won’t have my gear back for the 2 weddings coming up this weekend. My ATS rental was due to be shipped back today so I immediately called up ATS to explain my situation and they were able to extend my rental to next week. the charge was minimal and the service was amazing!! Thank you guys so much!!
- Brian, via Facebook
 
My ATS rental was worthless. Needed a projector for 1 week at 8 hours per day of training. The projector that was sent lasted 1 hour the first day before it decided to turn itself off due to over heating. Attempts to restart the projector then resulted in the unit turning off after 5 additional minutes. I was still charged for the entire week without being offered any type of reimbursement.
- Brian, via Facebook

Reply Comments: Hi Brian, I am very sorry for the trouble and inconvenience that this caused you. The rental order was just checked in to our facility yesterday and has been looked at so I am sorry for any confusion but you have already been reimbursed for this order. If you have any further questions, please feel free to contact our office at 815-686-2687. -Kristin
 
I don’t often write reviews about my customer experience. However I just had to leave my comments for ATS. I loved ATS rentals. The rental process was so quick and easy! I was able to chat and find the prefect PA system for my wedding and it worked out wonderfully. The wonderful sales people did not mind my constant questions and were quick to assure me multiple times that we had chosen the right PA system. I have already recommended this site to my best friend who will be using the same PA system for her wedding this August. I might even rent a projector and screen for a surprise photo slideshow for her and her guests. I honestly could not praise ATS more for how simple and easy everything was. Not to mention so inexpensive compared to other alternatives. Thank you so much ATS rentals!
- Meghan from Farmington, New York
 
Rented a 7,000 lumen projector for our church Easter service and had no problems. They were easy to work with and product arrived as promised. It was however much larger then expected. But we made it work. It hung from the ceiling which wasn’t easy due to its size. But the image was bright and clear. Very happy with it overall.
- Jason, via Facebook
 
Had to shoot a live band, so rented the 85mm for my Nikon - my 1st ATS rental. Rental experience was great, and got some great shots. Will definitely be using ATS again...and again.
- Troy, via Facebook
 
I rented a Canon 70-200mm IS 2.8L II from ATS Rentals for an early spring trip to my friend’s house in southern Oregon. All aspects of my experience with ATS was spot on. Thank you ATS for making this rental a seamless positive experience!
- Calvin, via Facebook
 
Little bird shot I took when I rented a 70-200mm f/4L IS last week. Thanks again!
- Jason, via Facebook
 
This is a music video that I shot with a Canon XA10 rented from ATS Rentals. I did not have a tripod but did the best that I could with stability. I am just learning and am still editing and re-editing, learning software and other techniques. I learned the major functions of the video rather quickly and it was easy for me to set the camera up for the look that I wanted. This is my first ever music video and it would not have been possible without ATS Rentals. I love how easy the rental process is as well as the fact that every little detail is taken care of right down to the packaging tape for the return shipping. Customer service is top notch and I truly appreciate this service. I will definitely rent from them again for my next project.
- Lrl Cadence, via Facebook
 
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Customer Comments

I will definitely be a permanent customer and recommend you to everyone! Thanks again so much!
- Michelle, via Facebook
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